
WHO WE ARE
Big Star Lights is a rapidly-growing e-commerce company that supplies high-quality decorative lighting products to professional installers, lighting festivals, municipalities, businesses, and DIY enthusiasts alike. We’re proud to provide stand-out customer support in our industry, helping our clients to transform their lighting dreams into reality.
In our local installation division, we create captivating light displays that enhance residential and commercial properties and illuminate peoples’ senses. We make holidays or other special occasions brighter, easier, and safer while delivering outstanding service, quality products, and superior workmanship. We recognize that commitment, enthusiasm, and good old-fashioned hard work are essential to maintain our reputation for trust, quality and delivery.

WHY WORK HERE?
• Be part of a quickly growing business and local success story
• Have your ideas heard and impact decisions that directly affect our trajectory
• Contribute toward holiday lighting displays enjoyed by thousands of people
• Work with a dedicated, fun, and supportive team
• Full-time regular positions enjoy additional benefits including a generous health spending account and critical illness insurance, RRSP matching, a week-long company shut-down with pay at Christmas, and ample down time in the off season
OUR VALUES:
INNOVATION
We are constantly evolving, with bold imagination and creative ideas fuelling continuous improvement across all aspects of our business.
PROFESSIONALISM
We are friendly and professional, and we make sure the customer is the hero every time.
INTEGRITY
We believe that transparency and trust lead to mutual respect and honesty in all corners of our organization.
PEOPLE
We embody inclusivity, collaboration, and support, while encouraging personal and professional development.
QUALITY
We focus on reliability, ease of use, and attention to detail in both product and service.
ENTREPRENEURIAL SPIRIT
We are empowered to take risks without fear of failure, with individual initiative and open-mindedness driving our growth.
Join the adventure in launching our very first pop-up store! If you love cute little shops and Christmas, you will LOVE our new Christmas light pop-up shop where home enthusiasts can view products and buy professional quality decor. Help blaze the trail in an exciting, fast-growing company.
Join the adventure in launching our very first pop-up store! If you love cute little shops and Christmas, you will LOVE our new Christmas light pop-up shop where home enthusiasts can view products and buy professional quality decor. Help blaze the trail in an exciting, fast-growing company.
- Full Time & Part Time
- Available Based at Ironwood Mall in Richmond BC
- Starts at $18/hr based on experience
- Assist shoppers in purchasing the correct lights and accessories for their needs
- Demonstrate how to use the products
- Suggest creative solutions so that customers can get the look they are after
- Keep accurate stock and communicate with warehouse what items need to be topped up
Join our fun and fast-paced sales and customer support team! We are looking for a motivated individual who is keen to help us grow our company in a rapidly changing industry. Learn the ins and outs of e-commerce, as well as how to support our customers to achieve the lighting displays of their dreams.
Join our fun and fast-paced sales and customer support team! We are looking for a motivated individual who is keen to help us grow our company in a rapidly changing industry. Learn the ins and outs of e-commerce, as well as how to support our customers to achieve the lighting displays of their dreams.
- Full Time
- Based at 17700 River Rd. in Richmond BC (with potential for some remote work)
- Starts at $22-24/hr based on experience
- Provide customer service and conduct sales via phone, chat, and email
- Gather information to provide quotes
- Suggest creative solutions so that customers can get the look they are after
- Process manual orders, take payment, issue refunds and credits
- Document and correct mis shipments, warranties