Not sure where to start? Here are our top-picks from our most popular products.
Commercial Grade Quality
Our commercial-grade Christmas lights are the preferred choice for industry experts and have earned the trust of professional installers because they are built to withstand rigorous use.
Interested in learning more about why professionals choose us? Click the link below!
I will never go back to Big Box stores again!
Excellent customer service. Due to the heavy rainfall in November 2021, ground shipping was suspended temporarily but they contacted me quickly to ship via FedEx air.
I got my orders within two days and the shipping fees was waived for one of them. I also received some extra bulbs in my order I presume as a thank you. I was extremely satisfied with my experience
I got tired of Big Box stores' cheap Christmas lights only lasting one season..
..So I ordered the G30 Smooth Bright Bulbs, Power Cords, Plug Ends, and Multi Clips.
I have a unique roof line and being able to custom cut the power cords and create plug ends where you want them was extremely beneficial and easy. The tutorials on their website are great and the end product looks amazing!
I highly recommend Big Star Lights
Both their products and service are of the highest quality.
We install lights for 350+ clients in Calgary and wish i had found their product sooner, it far exceeds the quality of big store lights and we have had zero call backs to fix our work.
Carbon Neutral Shipping
We are committed to making a positive impact on the environment. That's why we are proud to offer carbon neutral shipping on all orders.
We understand the importance of reducing our carbon footprint, and by choosing our carbon neutral shipping option, you can be confident that your orders will be delivered with minimal impact on the planet.
Together, we can contribute to a more sustainable future while still enjoying the convenience of online shopping.
Frequently Asked Questions
Which payment methods do you accept?
We accept Visa, Mastercard, and AMEX. Interac E-transfer is available for Canadian customers only. Please refer to our Payments & Security page for all information about payments.
Can I modify or cancel my order?
During the busy season (September 1 - December 31), it becomes increasingly difficult to monitor and adjust orders. Please call 1-888-444-4081 during office hours (8:30am - 4:30pm PST Monday - Friday) and we will do what we can! We can cancel orders made within the last 30 minutes.
Can you help me with my online order?
Absolutely! If you’re having trouble placing your order, or just have some questions before checking out, give us a call at 1-888-444-4081. You can also contact us here.
How do I return my product?
Returns can be made within 30 days of purchase. Returns are subject to a 25% restocking fee, and unwanted items must be returned in unused, unopened condition. Customers will incur the cost of return shipping. Please review our detailed Return Policy.
Do you offer extended warranties?
Our warranties differ from product to product.
String Lights - 1 year
Twinkly Pro Products - 2 years
Bulbs - 2 years
Electrical wiring and accessories - 3 years
Floodlights - 5 years
All other items - 120 days
For more details, please visit our Warranty & Return page.
Interested in learning more?
We have more questions and answers in our Frequently Asked Questions page.